Legal warning

This is a mandatory legal notice that regulates the conditions of use that must be observed and abided by the users of this website.

1. Identifying data

In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the following data is reflected below:

  • 4 COLLECTORS HEMP SCENT, SL, with registered office at  
  • Carrer Jaume Ribas 18, 08980, Sant Feliu de Llobregat (Barcelona)
  • CIF B01808369, registered in the Mercantile Registry of Barcelona.
  • Email: info@4collectors.com

2. Users

The access and / or use of this portal of 4 Collectors attributes the condition of User. Any order placed in the CBD shop 4Collectors It necessarily implies, as an essential, determining and essential condition, the unreserved acceptance by the User of the General Conditions of Sale of products in force on the day the corresponding order is placed. In addition, the User acknowledges that the acceptance of these conditions will imply the application of these to the order to which they refer, as well as to any subsequent order, with the exception of those cases in which new conditions are brought to their attention by 4 Collectors.

The aforementioned Conditions will be applicable regardless of the General Contracting Conditions that in their case are mandatory.

3. Conditions of access and use

The user undertakes to make diligent use of the website and the services accessible from it and not to use the services or information contained in the website to carry out activities contrary to the laws, morals and good customs, to order. public and, in general, to use in accordance with this legal notice. 

Therefore, all acts that violate the legality, rights or interests of third parties are prohibited: right to privacy, data protection, intellectual property ... Expressly and without limitation 4 Collectors prohibits taking actions that may occur on the website or through the same damage to 4 Collectors.

Likewise, the use of programs designed to cause problems or attacks on the network is expressly prohibited. It is also expressly prohibited to try to test the security of the servers by performing any type of entry or action that is not strictly necessary for the enjoyment by the user.

4 Collectors may interrupt access to its website at any time if it detects a use contrary to law, good faith or these general conditions.

4. Intellectual Property Rights

4 Collector is the owner or licensee, where appropriate, of the Intellectual and Industrial Property rights of all the contents of this website, including product descriptions, text, images, photographs, brands, logos, buttons, software files, color combinations, as well as the structure, selection, arrangement and presentation of its contents, which are protected by Spanish and international laws on Intellectual and Industrial property. 

5. Exclusion of guarantees and responsibility

4 Collectors is not responsible, in any case, for damages of any nature that may cause, by way of example: errors or omissions in the content, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the contents, despite having adopted all the necessary technological measures to avoid it.

6. Modifications

4 Collectors reserves the right to make the modifications it deems appropriate to its portal without prior notice, being able to change, delete or add both the content and services provided through it and the way in which they are presented or located. on your portal.

7. Right of exclusion

4 Collectors reserves the right to deny or withdraw access to the portal and / or the services offered without prior notice, at its own request or from a third party, to those Users who fail to comply with these General Conditions of Use.

8. Generalities

4 Collectors will pursue the breach of these conditions, as well as any improper use of its portal, exercising all civil and criminal actions that may correspond by law.

9. Applicable Law and Jurisdiction.

Applicable law and competent jurisdiction. The interpretation and execution of the conditions, as well as all the acts that are a consequence of them, will be subject to Spanish law, unless there are public order provisions contrary to it. The fact that 4 Collectors does not resort to any of these conditions at any given time cannot be construed nor will it amount to waiving resorting to them in the future or in the past.

GENERAL CONDITIONS

1. Generalities

It will be understood that the user accepts these conditions by completing and accepting any of the forms included in this website.

The user is solely responsible for the veracity and correctness of the data included, exonerating 4 Collectors from any responsibility in this regard.

Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration and / or subscription form.

4 Collectors will not be responsible for the veracity of information that is not of its own creation and for which another source is indicated, so it does not assume any responsibility for hypothetical damages that may arise from the use of said information.

4 Collectors reserves the right to update, modify or eliminate the information contained in its web pages and may even limit or deny access to said information. 4 Collectors is exonerated from liability for any loss or damage that the user may suffer as a result of errors, defects and omissions in the information provided by 4 Collectors, provided that it comes from sources other than 4 Collectors.

This website is not responsible for the use that its customers make of its products.

Products with psychoactive or illegal substances are not sold on this website.


By accepting this contract, you declare:

1º- that you are of legal age and have the capacity to contract

2º- you have read and accept these General Conditions.

2. Sales and Orders

By making a purchase or order, regardless of the way in which it is made, the buyer acknowledges and expressly accepts these general contracting conditions, which will govern during the validity of the commercial relations between buyer and seller without the need for further reference. .


The order request must always be processed online, indicating: reference and description of the product, and units requested. Likewise, it is also necessary to indicate the data for identification and location. In the event of a pandemic or some type of catastrophe beyond our control, we will remain exempt from liability.

SHIPPING, GUARANTEE AND RETURNS

When the purchase process has been completed, the User will receive an email confirming receipt of the order.

When the order has been shipped, the user will receive an email with a tracking number, and the necessary information to be able to track it on the carrier's website.

The package will be sent within 24 hours (working days, Monday to Friday) following receipt of payment and the delivery service has up to 72 hours for delivery. No deliveries will be made on holidays and weekends.

Under normal conditions you will need between 48/72h in the peninsula and between 48 to 72h in the Balearic Islands and the Canary Islands.

Warranty

Items will be professionally packed and well protected for transport. The warranty covers justifiable damages, assumptions in which the product will be repaired and / or replaced. If the company considers that a return is justified by damage, it is obliged to deliver replacement products as soon as possible without the buyer being entitled to compensation for the damage.

The warranty will not cover in case the defect has been totally or partially caused by an incorrect, inadequate, careless or incompetent use and / or if you have made any modification to the products. Liability for indirect damages will not be recognized.          

 
The User / Buyer is responsible for the shipment and any damage suffered during transit is the responsibility of the transport provider and it is he who should be directed in case of lost goods. We are not responsible for damage to the package after shipment.

Upon receipt of the package, the User must check that it has not been damaged during shipment. In the event that the package is damaged, the User must make the relevant claim within 48 hours after receiving it.

By placing the order, you accept all responsibilities related to the shipment, and the legality of the shipment.

Returns:

Items must be returned new and in the condition in which they were delivered.

You have the right to terminate the contract with 4 Collectors within seven days after delivery of the products, provided that the products are still factory sealed.

The User is responsible for informing 4 Collectors by email and must return the products immediately. The maximum return period will not exceed 14 days, from the receipt of the order, as long as the products to be returned are in perfect condition and they have not been unsealed or manipulated by the User.

In the event that the reason for the return is not attributable to 4 Collectors, the User must bear the return shipping costs.

In any case, returns must meet the following requirements:

  • The returned product must be in its original state, preserving, as much as possible, the original packaging and labeling.
  • For the return, the same box in which the shipment was made must be used.

You will receive a refund within 14 days of receiving the product.

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